Legal

Terms & Conditions

Last updated: April 14, 2026

These Terms & Conditions ("Terms") govern your engagement with SudoWorks, LLC ("SudoWorks", "we", "us") for digital services. By hiring SudoWorks or using our website at sudoworks.com, you agree to these Terms.

1. Scope of Services

SudoWorks provides custom web application development, mobile application development, AI integration, MVP sprints, operations consulting, and product health audits. The specific scope, deliverables, and timeline for each engagement are defined in a separate Statement of Work ("SOW") or written agreement between you and SudoWorks.

2. Client Responsibilities

To keep projects on track, you agree to:

• Provide content, assets, brand guidelines, and access credentials in a timely manner
• Designate a single point of contact with decision-making authority
• Respond to feedback requests and approve deliverables within the timeframes outlined in your SOW
• Ensure any materials you provide do not infringe third-party intellectual property rights

Delays caused by late or missing client inputs may result in adjusted timelines.

3. Payment Terms

Payment schedules, amounts, and methods are defined in your SOW. Unless otherwise agreed:

• A deposit is required before work begins
• Invoices are due within 14 days of issuance
• Late payments may incur a 1.5% monthly fee on outstanding balances
• All fees are non-refundable once work on a milestone has begun, unless otherwise stated in your SOW

4. Intellectual Property

Upon full payment, you own all custom work product created specifically for your project, including code, designs, and content delivered as part of the engagement.

SudoWorks retains ownership of:

• Pre-existing tools, libraries, frameworks, and internal systems used during development
• General knowledge, techniques, and processes developed or refined during the engagement
• Any open-source components included in the deliverables (subject to their respective licenses)

SudoWorks reserves the right to showcase the project in our portfolio unless you request otherwise in writing.

5. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the engagement. This includes business strategies, technical architecture, credentials, and unpublished product details. This obligation survives the termination of any agreement.

6. Limitation of Liability

SudoWorks is not liable for indirect, incidental, or consequential damages arising from our services, including lost revenue, data loss, or business interruption. Our total liability for any claim related to an engagement shall not exceed the total fees paid by you for that specific engagement.

7. Warranties

We warrant that our work will be performed in a professional and workmanlike manner consistent with industry standards. We do not guarantee specific business outcomes, revenue targets, or performance metrics unless explicitly stated in your SOW. All deliverables are provided "as is" after the agreed revision period.

8. Termination

Either party may terminate an engagement with 14 days' written notice. Upon termination:

• You pay for all work completed up to the termination date
• SudoWorks delivers all completed work product
• Any outstanding deposits for unstarted milestones are refunded

9. Governing Law

These Terms are governed by the laws of the State of North Carolina, United States. Any disputes arising from these Terms or related engagements shall be resolved in the courts of Wake County, North Carolina.

10. Changes to These Terms

We may update these Terms from time to time. Material changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance.

Contact

Questions about these Terms? Email hello@sudoworks.com or use our contact page.